Add or Remove RemoteApp & Desktop Connections

Summary

This document describes how to add or remove the Windows RemoteApp & Desktop Connections to connect to the TMW applications used by business units. The intended audience is Bridgeway employees working on a managed Windows PC workstation.

Requirements:

A connection to the corporate network (In Office, VPN)

Apps

We currently host 2 different types of remote apps: InTransit RemoteApps and Work Resources.

InTransit RemoteApps

Work Resources

Access the RemoteApps Control Panel

Open the Control Panel
1. Press the Windows Key on the keyboard
2. Type the word "Control"
3. Select "Control Panel" from the results
View Large Icons
1. In the top right corner of the window, select "Large icons" from the "View by:" dropdown
Open "RemoteApp and Desktop Connections"

Add a New RemoteApp Connection

Open the RemoteApps Control Panel
1. Tip: See "Access the RemoteApps Control Panel" section above for instructions
On the left side of the screen, click on "Access RemoteApp and Desktops"
In the window that opens, type the URL for the App you want to add and click "Next"
1. Work Resources (RDAC)
  1. https://rds.thetii.com/RDWeb/feed/webfeed.aspx
2. InTransit
  1. https://rds2.thetii.com/RDWeb/feed/webfeed.aspx
Click "Next" one more time
1. Note: If prompted with a "Windows Security" window, enter the username and password for your computer.
2. Tip: Select the "Remember me" box to reduce the number of times you have to enter these credentials.
The progress bar will spin briefly while the computer works. When you see the success window, click "Finish"

Remove a RemoteApp Connection

Open the RemoteApps Control Panel
1. Tip: See "Access the RemoteApps Control Panel" section above for instructions
Locate the RemoteApp Connection you wish to remove
Click the "Remove" Link in the bottom right corner of the connection box

Need Assistance?

Please contact the IT Service and Support team at (484) 396-5481 or HelpDesk@bridgeway.io.

Alternately, submit a ticket.